A chargeback mechanism is the process of returning funds to a consumer due to a disputed payment transaction to merchants. It primarily exists for consumer protection. This chargeback phenomenon evolved into a specific definition and implementation of chargeback clearing rules by the card schemes, essentially Visa, MasterCard and American Express.

Within the card industry, the average costs of these disputes can account for up to 15% of total credit card operating costs. Quite a high percentage and consequently, handling these card exceptions in an appropriate and automated manner is a key factor for banks and card centers that want to cut costs and eliminate risks.

The acquisition by Clear2Pay provided our team with experts that master the most advanced information technologies to process Visa, MasterCard and other credit card disputed transactions.  These specialists have implemented innovative Chargeback solutions at major banks, payment processors and service centres. Chargeback solutions enable our customers to cut down operational costs and ensure real financial control. The automated processes relieves users from the repetitive and time-consuming tasks.

and find out how we can tackle your specific requirements!

Visit the product page for information on Clear2Pay's CBK chargeback processing tool. 

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